'What you need to do is leave me alone': Private security tries to tell concert guest that her car will be towed, guest insists on ignoring security

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    1841 PUC 435
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    She didn't want to hear about her car being towed I don't know if this is the most appropriate sub for this story, so let me know if it belongs elsewhere?
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    I work security for a private business campus that has venues that are often rented by outside groups. One particularly large hall was rented by a local church group and we sold their tickets at the box office immediately in front of the venue. Without going into boring detail, there was only one way into the hall for the general public but numerous exits with cameras everywhere. Parking is free in all three of our parking decks, except in clearly
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    marked reserved spaces, which will be important soon. While visitors were still arriving for the event, our dispatch center received a call from our largest campus tenant complaining that a car was parked in one of their 24/7 reserved spaces and they need it moved asap. This company pays for these spaces and is constantly using them at all hours of the day and on weekends, which is why we have numerous highly visible signage
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    for this row of spaces warning people of this fact and that towing is enforced. We reviewed camera footage and saw that the owner was a woman dressed in fine Sunday clothes that were an almost painful shade of lime green with a matching hat. This would have been enough to identify her even in our large hall, but we then noticed that she bypassed the ticket line and made her way to one of the venue exit doors. She stayed
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    there several minutes and, when one of the cleaning staff exited, she slipped in behind them. (We're still not sure how she knew she could do this, btw.) As the supervisor on duty, I entered the hall and found her in one of the front rows sitting in a group of people. She saw me coming in my security uniform and immediately scrunched up her face.
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    Me: "Ma'am, can I-" Her, interrupting me: "Now I juss sat down. What is it you want?" She was already on the defensive and loud.. Not a sign of innocence in my experience. Me: "I'm with campus security and I need to ask-"
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    Her, cutting me off again: "What you need to do is leave me alone. I'm sitting with my family and we're here to enjoy my nephew's concert. Ain't nothing so important you rent-a-cops need to be botherin' me like this." Me: "Actually it is important. If you wouldn't mind coming with me, we can talk in the aisle and-"
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    (Note: she thinks I'm here because she didn't buy a ticket but I don't care about that. I'm trying to tell her about her car before we have to tow it. This is her only chance to move it herself.) Her: "No, you ain't kicking me out of here at my own nephew's church concert." Now she starts avoiding eye contact with me.
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    Me: "Ma'am, I'm not here about how you got inside this hall, I'm-" Her, raising her voice even more: "I don't know what you're talking about but you NEED. TO LEAVE ME. THE ALONE." • At this point it was so comical that I remember getting the biggest smile on my face and telling her "That's all I needed to hear. Enjoy your show."
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    I left and had her car towed immediately. Two hours later she reported her car stolen to our security desk. The desk officer informed her that she parked in a reserved spot and that security had tried to make contact with her before the show began, according to our log. She loudly demanded to speak to whoever was in charge and that's when I came around the corner and introduced myself. The look on her face was priceless and she
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    didn't say another word as I gave her the information for the tow company's lot, which was closed by that time.
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    Cracked_Rose This is why it pays to be honest. She lost her car for several hours and paid a bunch of money to get it back the next day. I hope she learned something from this.
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    binaryPilot84 The cherry on top would've been charging her for the venue before releasing the impound information.
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    nightmuzak Her, interrupting me: "Now I juss sat down. What is it you want?" Now what the everloving does the length of time she's been in her seat have to do with anything? How long does she have to be seated before it's okay to speak to her?
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    MrInRageous Ah, this is lovely, sweet justice. There are many reasons why this pleases. me.
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    Partly, it's the fact that she tried to belittle you. Partly that she was trying to create a scene instead of handling it like an adult. Partly because she must think rules are for suckers. This checks off so many boxes.
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    Annepackrat Shoulda booted her out after towing her for not paying. her ticket.
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    infinitude How low do you have to be not to pay the 5 dollars or whatever for the ticket to your kid family members event. The money goes to the school ffs.

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